/** Privacy Policy */

Your Privacy Matters

At ServerSide Academy, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or enroll in our courses.

We are committed to transparency in our data practices and ensuring you have control over your personal information.

Last Updated: November 15, 2025

Information We Collect

Information You Provide Directly

When you interact with our website or services, you may choose to provide us with certain information:

• Name and contact details when you submit inquiry forms
• Email address for course communications and updates
• Payment information when enrolling in courses (processed securely through third-party payment processors)
• Professional background and learning goals you share during enrollment
• Course progress and project submissions during your learning journey
• Feedback and questions you send to our instructors

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information:

• IP address and general geographic location
• Browser type, version, and operating system
• Pages you visit and time spent on each page
• Referring website and search terms used
• Device information and screen resolution
• Interaction patterns and navigation behavior

This information is collected through cookies and similar technologies, as detailed in our Cookie Policy.

Information from Third Parties

We may receive information from third-party services we use for analytics, payment processing, or marketing purposes. This helps us improve our services and better understand how users interact with our platform.

How We Use Your Information

We use the information we collect for legitimate purposes related to providing and improving our educational services:

Primary Uses

• Responding to your inquiries and providing customer support
• Processing course enrollments and managing access to course materials
• Delivering course content, assignments, and feedback
• Communicating important updates about courses or our services
• Processing payments and maintaining transaction records
• Providing technical support and resolving issues

Analytics and Improvement

• Analyzing website usage to improve user experience
• Understanding which course topics generate most interest
• Identifying technical issues and optimizing performance
• Evaluating the effectiveness of our marketing efforts
• Developing new courses based on student needs

Marketing Communications (With Your Consent)

• Sending information about new courses and programs
• Sharing relevant educational content and resources
• Notifying you about special offers or events
• Displaying personalized advertisements on third-party platforms

You can opt out of marketing communications at any time using the unsubscribe link in our emails or by contacting us directly.

Legal and Security Purposes

• Complying with legal obligations and regulations
• Protecting against fraud and unauthorized access
• Enforcing our terms of service and policies
• Responding to legal requests from authorities

Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information only in the following limited circumstances:

Service Providers: We work with trusted third-party companies that help us operate our business, such as payment processors, email service providers, and analytics platforms. These providers are contractually obligated to protect your data and use it only for the services they provide to us.
Legal Requirements: We may disclose information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers: If ServerSide Academy is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
With Your Consent: We may share information with other parties when you explicitly consent to such sharing.

We take reasonable steps to ensure that any third parties who have access to your data maintain appropriate security measures and use your information only for the purposes we specify.

Data Security and Protection

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

Technical Safeguards

• SSL/TLS encryption for data transmission
• Secure server infrastructure
• Regular security assessments
• Encrypted data storage
• Access controls and authentication

Organizational Measures

• Limited employee access to personal data
• Staff training on data protection
• Incident response procedures
• Regular security policy reviews
• Vendor security requirements

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we continuously work to maintain and improve our security practices.

If we become aware of a data breach that affects your personal information, we will notify you promptly and take appropriate steps to mitigate any potential harm.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Periods

• Account information: Duration of your relationship with us plus applicable legal retention periods
• Course enrollment data: For the duration of the course plus 3 years for educational records
• Payment information: As required by tax and accounting regulations (typically 7 years)
• Marketing data: Until you withdraw consent or request deletion
• Website analytics: Aggregated data retained indefinitely; individual data for 26 months
• Support communications: 2 years after the last interaction

When we no longer need your information, we securely delete or anonymize it so that it cannot be associated with you.

Your Privacy Rights

You have important rights regarding your personal information. Depending on your location, these rights may include:

Right to Access

Request a copy of the personal information we hold about you and learn how we use it.

Right to Rectification

Request correction of inaccurate or incomplete personal information.

Right to Erasure

Request deletion of your personal information, subject to certain legal exceptions.

Right to Data Portability

Receive your personal information in a structured, commonly used format and transmit it to another service provider.

Right to Object

Object to processing of your personal information for direct marketing or other purposes based on legitimate interests.

Right to Restriction

Request limitation of how we process your personal information in certain circumstances.

Right to Withdraw Consent

Withdraw your consent for data processing at any time where we rely on consent as the legal basis.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided at the top of this page. We will respond to your request within a reasonable timeframe as required by applicable law, typically within 30 days.

We may need to verify your identity before processing certain requests to protect your personal information from unauthorized access.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

• Avoid filling out contact forms, account registrations, or any data-submitting features
• Disable cookies through your browser settings (see our Cookie Policy for more details)
• Browse our public content without creating an account
• Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly and in accordance with applicable data protection laws.

Marketing Opt-Out

If you no longer wish to receive marketing communications from us:

• Click the "unsubscribe" link in any marketing email we send
• Contact us directly to request removal from our marketing list
• Update your communication preferences in your account settings

Please note that even if you opt out of marketing communications, we may still send you transactional emails related to your courses or account.

Children's Privacy

Our services are intended for adult learners with professional development experience. We do not knowingly collect personal information from children under the age of 16.

If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete that information as quickly as possible.

If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

ServerSide Academy operates primarily in , but we may transfer your personal information to service providers located in other countries for processing purposes.

When we transfer personal information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws. These safeguards may include:

• Standard contractual clauses approved by relevant data protection authorities
• Ensuring the recipient country has adequate data protection laws
• Implementing appropriate technical and organizational security measures

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page
• Notify you via email if you have an active account with us
• Display a prominent notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after changes to this policy constitutes acceptance of the updated terms.

Contact Us About Privacy

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

ServerSide Academy

1-45-17 Gyoda, Funabashi City, Chiba Prefecture, 273-0044

Phone: +81-26-678-6535

Email: info@darvenialoom.com

We will respond to your inquiry as promptly as possible, typically within 5 business days.