Contact Us
Have questions about our courses, enrollment process, or technical topics? We're here to help. Send us a message and we'll get back to you as soon as possible.
Send Us a Message
Other Ways to Reach Us
info@darvenialoom.com
Phone
+81-26-678-6535
Location
Akihabara, Tokyo
Office Address:
ServerSide Academy
1-45-17 Gyoda, Funabashi City, Chiba Prefecture, 273-0044
Frequently Asked Questions
What type of inquiries do you accept?
We welcome questions about course content, enrollment procedures, technical prerequisites, pricing, scheduling, and general information about our backend development programs. We're also happy to discuss custom training solutions for teams.
How quickly will I receive a response?
We typically respond to all inquiries within 1-2 business days. During peak enrollment periods, response times may be slightly longer, but we strive to address all messages promptly.
Can I schedule a consultation?
Yes! If you'd like to discuss your learning goals and course selection in detail, mention this in your message. We offer brief consultations to help you determine which course best fits your background and objectives.
Do you offer technical support for enrolled students?
Enrolled students receive dedicated support through course-specific channels, including instructor office hours and student forums. General inquiries can be sent through this contact form, while course-specific technical questions should be directed to your course instructor.
What languages do you support?
Our courses and primary communication are in English. While our team is based in Tokyo, all course materials and support are provided in English to serve an international developer community.